Last updated on October 5, 2024

 

At DualCultura, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us through our website and any services associated with DualCultura.

 

1. Information We Collect

We may collect the following types of information when you use our services:

• Personal Information: Your name, email address, shipping address, billing address, payment information, and any other details you provide during the purchasing process.

• Browsing Information: Details about your visits to our site, including IP address, browser type, device information, and usage data (e.g., pages viewed, time spent on the site, and referring website addresses).

• Account Information: If you create an account on DualCultura, we collect your account credentials and profile information.

 

2. How We Use Your Information

We use your information to:

• Process orders and payments.

• Deliver products and services.

• Communicate with you about orders, updates, or marketing promotions.

• Improve our website, products, and services through analysis and feedback.

• Comply with legal obligations.

 

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Our fulfillment service), payment processors, and shipping companies to ensure the completion of orders.

• Legal Compliance: When required by law or to protect the rights and safety of DualCultura, our users, or others.

 

4. Security of Your Information

We implement security measures such as encryption and secure server environments to protect your information from unauthorized access, alteration, or disclosure.

 

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Opt-out of marketing emails or other communications.

• Request information on how your data is processed.

To exercise these rights, please contact us at help@dualcultura.com.

 

6. Cookies

We may use cookies to enhance your browsing experience, personalize content, and analyze site traffic. You can choose to disable cookies in your browser settings; however, doing so may affect the functionality of the website.

 

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the updated effective date.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at help@dualcultura.com